Complaints & Notifications
Complaints and Notifications
If you wish to file a complaint regarding the Website services, you should as soon as reasonably possible contact the Website’s Customer Support by sending an email to [email protected]. Our Customer Support will review your claim and reply to you within 5 (five) business days.
If any dispute arises you automatically consent to the use of the server records as actual and final evidence to determine the outcome for any claims and disputes.
The result of all games on the Website is determined as final. You accept the results of all games. In the event of discrepancies between the game results on your computer and on our server, the results on our server shall be final and irrevocable. In the event of discrepancies between the balances in your Personal Account displayed on your computer and the Company’s server, our server information is deemed to be correct and final.
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